Marketers Teach Happiness to Sell Products

One of the most well-known campaigns to sell "happiness."
From 2010 and High Heels.

Today I read this interesting Fast Company article about a consultant who specializes in teaching corporations how to market happiness. Her name is Jennifer Aaker, and she teaches a Stanford graduate marketing class entitled "Designing Happiness". She also consults with AOL, Facebook, Adobe, and other corporations.

According to Aaker, "The idea of brands enabling happiness and providing greater meaning in the world is powerful. People have an aversion to anything that feels overly manufactured." The article also mentions John Kenny of the ad agency DraftFCB saying that nostalgia and other "safe emotions" can create happiness in an ad campaign, making happiness into a commodity used to sell products.

Students in Aaker's class create a photo project by taking pictures of happy moments for a month, then rating those moments on a scale of one to ten, thereby allowing themselves to discover moments that they didn't realize could make them happy. They apply the happiness principals they learn to a fictional company.

How do YOU feel about this corporatized streak in happiness research? We've seen before that when corporations take employee happiness seriously, they increase productivity and stock price, so everyone benefits. Happiness classes can also be a great experience for students, and Jennifer Aaker sounds like a great teacher.

HOWEVER, I sort of feel like using those principles to sell products steps over the line into creepiness. Does Coca Cola actually make people happy? No, it doesn't--at least in the longterm, after the sugar and caffeine leave your system. Coke is flavored high fructose corn syrup that will harm your body and actually ruin your smile if you drink too much, so why pretend that it causes happiness? It's the same thing with these other companies. I'm sure marketers love creating emotional links in consumers, but in the real world their products invite no emotion whatsoever. Now they seem to be explicitly using happiness as just another cynical tool used to manipulate consumers instead of a worthy goal in itself.

Maybe people will know the difference between the short-term pleasure that comes from a newly-bought item and the longterm happiness that comes from meaningful social connection and personal action. Hopefully?